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21 Raff Rd. Caboolture South , QLD
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Mon - Sat: 8.00 - 18.00
Terms and Conditions
GMX Cleaning Services Terms and Condition
Terms and Condition
By engaging GMX Cleaning Services, clients acknowledge and agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us for clarification. We appreciate your trust in our services.
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Service Agreement
By engaging GMX Cleaning Services, clients agree to the terms and conditions outlined herein, establishing a service agreement between the client and GMX Cleaning Services.
Booking and Confirmation
All cleaning appointments are subject to availability. Clients are encouraged to book in advance to secure their preferred dates and times. Confirmation of appointments will be provided by GMX Cleaning Services.
Cancellation Policy
Clients must provide a minimum of 24 hours’ notice for any cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee.
Satisfaction Guarantee
GMX Cleaning Services is committed to client satisfaction. If a client is dissatisfied with any aspect of our services, we encourage them to contact us within 24 hours, and we will strive to address and resolve the issue promptly.
Changes to Terms and Conditions
GMX Cleaning Services reserves the right to update or modify these terms and conditions. Clients will be notified of any changes in advance.
Payment Terms
Payment for services is due on the day of completion unless otherwise agreed upon. GMX Cleaning Services accepts various payment methods, and details will be provided upon booking.
Liability
GMX Cleaning Services strives to provide high-quality services; however, we cannot be held liable for damages or loss to client property that may occur during the cleaning process.
Safety and Security
Clients are responsible for providing a safe and secure environment for our cleaning professionals. In situations where safety is compromised, GMX Cleaning Services reserves the right to terminate services.
Client Cooperation
Clients are expected to cooperate fully during the cleaning process. This includes providing necessary access, clear communication of specific cleaning requirements, and informing us of any health and safety concerns.
Emergency Situations
In case of emergencies during a scheduled cleaning appointment, GMX Cleaning Services will make every effort to notify the client promptly and discuss suitable alternatives.